GENERAL INFORMATION TEXT ON PROCESSING OF PERSONAL DATA

We attach great importance to ensuring the security and privacy of your personal information that you have provided to us while using our website, filling out the relevant application forms or by other means, within the framework of the relevant legislation, primarily the Constitution of the Republic of Turkey, relevant international agreements to which our country is a party and the Personal Data Protection Law No. 6698 (“LPPD”).

This Disclosure Text has been prepared to inform you in accordance with our legal obligations within the framework of Article 10 of the KVKK; It includes the use, processing, transfer, storage and, if necessary, deletion of your personal data that you share with our Company and your rights within the scope of the KVKK. Please read this text, which is explained as the Data Controller in relation to our Company’s Personal Data Protection Policy, carefully.

DATA CONTROLLER

As the data controller, he/she is responsible for determining the purposes and means of processing personal data and establishing and managing the data recording system.

In accordance with the Personal Data Protection Law No. 6698 (“Law No. 6698”), your personal data may be processed by our website as the data controller within the scope explained below.

  1. WHAT PERSONAL DATA OF YOURS IS COLLECTED AND WHAT IS OUR PURPOSE IN COLLECTING IT?

Personal data is any information that makes a person specific or identifiable. This information may include, for example, your identity information such as your name, surname, identification number, identity card, driver’s license or other passport information of the authorities or employees representing your company, your address, e-mail address, landline phone, mobile phone, contact information you provide to us, bank information you provide for payments, invoice information and other financial information. Your personal data may vary depending on the services provided by our Company and the commercial activities of our Company; and may be collected verbally, in writing or electronically through automatic or non-automatic methods, through contracts made with our Company’s units, offices, group companies, when you participate in training, seminars or organizations organized or arranged by our Company, through the website, social media channels, mobile applications and similar means.

Your collected personal data is processed in accordance with the personal data processing conditions and purposes specified in Articles 5 and 6 of the Personal Data Protection Law, for the purposes of our company fulfilling its legal obligations, fulfilling contracts, customizing the products and services offered by our company and our group companies according to your tastes, usage habits and needs, providing general or personalized advertising, announcements and campaign information for the promotion of products, increasing customer satisfaction and providing you with better service in this direction, providing feedback and sharing celebrations on special days, making bulletins, surveys, promotions and marketing, and also following up on your complaints.

  1. TO WHOM AND FOR WHAT PURPOSE CAN THE PROCESSED PERSONAL DATA BE TRANSFERRED?

In order to fulfill our legal obligations, if requested or required due to Article 8 of the KVKK numbered 6698 and the legal regulations in our country, we share identity information, contact information and other personal data listed above with public legal entities such as the Ministry of Finance, the Ministry of Customs and Trade, and the Tax Offices, which are clearly authorized by the legislation. In addition, upon a court decision and a request from an administrative authority clearly authorized by law, your personal data is shared with the authorized person or institution.

We share personal data with the law firms, lawyers and financial advisors from whom we receive consultancy, as much as necessary within the framework of confidentiality obligations.

We may transfer your personal data to banks for the purpose of carrying out payment transactions, and to organization-accommodation companies if we are organizing a fair or congress.

Your collected personal data is shared with our dealers, branches, business partners, shareholders, affiliates, manufacturers and business connections, if any, in line with the realization of the above-mentioned purposes, for the performance of the service and fulfillment of contractual obligations or for the legitimate interests of our company, on a limited basis.

  1. DO WE TRANSFER YOUR PERSONAL DATA ABROAD?

According to Article 9 of the KVKK No. 6698, your personal data can only be processed;

  • With your explicit consent,
  • The conditions stipulated in the KVKK are present and there is sufficient protection in the country to which the data will be transferred,
  • Data can be transferred abroad in one of the cases where the conditions stipulated in the KVKK are present and there is no sufficient protection in the country to which it will be transferred, but the data controller in the relevant country undertakes to provide sufficient protection and the Personal Data Protection Board (“Board“) also has permission.

For example; if the service is to be performed with the support of a business partner or business connection abroad, we may transfer your personal data abroad in order to perform the contract without the permission of the Board if there is sufficient protection in the relevant country, or without your consent if there is no such protection, with the permission of the Board and limited to the purposes required by the relevant relationship.

In addition, in case of a fair, symposium or meeting to be held domestically or abroad, in order to provide the service in question, it may be necessary to transfer the information of the authorized company officials residing abroad, to the companies in Turkey for which we are an authorized distributor, or the identity and contact information of the customer, supplier and business partner company officials who will participate in such organizations. In such cases, the explicit consent of the data owner in accordance with the legislation and the conditions in Articles 8 and 9 of the KVK will be sought. If the transfer in question is not consented to, the performance of the contract that the service mentioned in the first sentence is the subject of may become impossible.

  1. WHAT ARE THE METHODS AND LEGAL REASONS FOR COLLECTING PERSONAL DATA?

Your personal data is obtained in all kinds of verbal, written or electronic media, in line with the purposes stated above, in order to provide the products and services we offer as the Company within the determined legal framework and in this context, to fulfill our company’s responsibilities arising from the contract and the law completely and correctly, to ensure that our company works more effectively, and in accordance with the personal data processing conditions and purposes specified in Articles 5 and 6 of the Personal Data Protection Law, by sharing them directly with you.

  1. WHAT ARE YOUR RIGHTS UNDER THE PERSONAL DATA PROTECTION LAW?

As personal data owners, if you submit your requests regarding your rights to our Company, our Company will finalize the request free of charge within thirty days at the latest, depending on the nature of the request. However, if a fee is foreseen by the Personal Data Protection Board, the fee in the tariff determined by our Company will be charged. In this context, personal data owners;

  • Learning whether personal data is being processed,
  • To request information regarding the processing of personal data,
  • To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
  • To know the third parties to whom personal data is transferred, either domestically or abroad,
  • To request correction of personal data if it is processed incompletely or incorrectly and to request notification of the action taken to third parties to whom personal data is transferred,
  • To request the deletion or destruction of personal data in case the reasons requiring processing are eliminated, even though it has been processed in accordance with the provisions of the Personal Data Protection Law and other relevant laws, and to request that the action taken within this scope be notified to third parties to whom personal data has been transferred,
  • To object to a result that is to the detriment of the person himself/herself, as a result of the analysis of the processed data exclusively through automatic systems,
  • In case of damages due to unlawful processing of personal data, the person has the right to demand compensation for the damages.
  1. WHERE SHOULD I APPLY FOR THE USE OF RIGHTS, APPLICATION AND COMMUNICATION?

As the Relevant Person, you can submit your request regarding your personal data within the scope of Article 11 of the Law, in accordance with the “Regulation on the Procedures and Principles of Application to the Data Controller”, to our company address on the page https://rainverceus.com/bize-ulasin,

  • By personally delivering the DATA OWNER APPLICATION FORM with a document proving his/her identity,
  • By sending it through the notary channel,
  • You can send it to our registered e-mail address signed with a secure electronic signature or mobile signature.

In accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, the Data Subject shall submit the following in his/her application:

Name, Surname, Signature if the application is in writing, Turkish Republic identity number, (passport number if the applicant is a foreigner), Notification-based residence or workplace address, Notification-based e-mail address (if available), Telephone number, Fax number and information regarding the subject of the request are required. In order to exercise your rights specified above, you must submit your request to us with the necessary information to establish your identity and explanations regarding the right you wish to exercise, specifying which right specified in Article 11 of Law No. 6698 is being exercised; this will ensure that your application regarding your request is answered more quickly and effectively.

2. PRELIMINARY INFORMATION FORM

The subject of this Preliminary Information Form is to inform the Buyer regarding the sale and delivery of the Products (“Products”), the characteristics and sales prices of which are specified below, in accordance with the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation published in the Official Gazette dated 27 November 2014 and numbered 29188. In addition, information regarding the matters in Articles 5/1 a, d, g and h pursuant to the Distance Contracts Regulation is included in this Preliminary Information Form.

By confirming this preliminary information electronically, the BUYER confirms that he/she has obtained the address, basic features of the ordered products, the price of the products including taxes, payment and delivery information that should be given to the BUYER by the SELLER before the conclusion of distance contracts, correctly and completely.

3. INFORMATION ABOUT THE PRODUCT/PRODUCTS FOR SALE

The type and kind of products, quantity, brand/model, color, sales price including taxes (as quantity x unit price) are as stated in the e-mail that will be sent to you.

4. PAYMENT AND DELIVERY

You can order on our website in the following ways:
1. Payment by Credit Card: All credit cards are valid on our website.
2. Payment by Money Order/EFT/Fast: When you pay by money order, please add your order/invoice number that will be created after the order approval in the description section.
Your orders will be delivered to the cargo within 3 business days after approval. (excluding public holidays and weekends) Orders placed on the weekend will be processed on Monday. The cargo company delivers the product you purchased to the address you specified. If you are not at the specified address, a note will be left stating that you can pick up your cargo from the nearest branch. If you do not go to the branch and pick up your package within three days, your package will be returned to us. We kindly request that you check the product you received. If your product is damaged, we kindly request that you return it to the cargo officer by having a REPORT drawn up before receiving your product. In the absence of a report, since our company cannot make a damage compensation from the cargo company due to product damage, this amount cannot be refunded to you.

Delivery Address:
Delivery Person:
Invoice Address:
Order Date:
Delivery Method:

5. RIGHT OF WITHDRAWAL
The seller undertakes that the consumer has the right to withdraw from the contract by rejecting the goods or services within fourteen days from the date of receipt without giving any reason and without paying any penalty fee, and to take back the goods as of the date the withdrawal notification reaches the seller/provider. In order for the return transactions to be carried out, before sending the product you want to return, a message must be sent to the e-mail address in the Contact section of our website under the message subject of “Product Return Request” and with the order number. Notifications made by means that are not valid and whose proof is controversial, such as telephone, fax and e-mail, are deemed not to have been made. Based on your return request, our company will send you a confirmation that your return request has been received by us.

6. PROVISIONS REGARDING THE USE OF THE RIGHT OF WITHDRAWAL AND RETURN OF THE PRODUCT

6.1. Returns cannot be made for products without invoices and damaged original packaging.
6.2. Returns of products whose original packaging is damaged, lost its resalability, used, damaged, cannot be purchased by another customer, or damaged are not accepted.
6.3. You must send all copies of the product you want to return, the original invoice, and your return tracking number, and fill out the return form. Before sending the product, the customer must fill out the Return Form and submit a Return Application and must not send the product before the application is approved. Products sent in this manner will not be accepted by our company and will be returned. Our company will send you a confirmation message regarding your return request.
6.4. The shipping fee for the products you want to return is covered by our company. In order to benefit from free shipping, you must deliver your package to the Seller’s address specified above with Aras Cargo. The shipping fee for returns sent with other cargo companies belongs to the buyer.
6.5. The return of cosmetic products is possible if the product is kept by the buyer in accordance with the return conditions.
6.6. The incoming product is first examined by our personnel. If it complies with the above conditions, the return process is initiated. When the return is approved, the product fee is refunded to your bank card or credit card within the legal period of 14 days. This period begins when the withdrawal notice reaches us. The period for the return to be reflected in your account is at the discretion of your bank.
6.7. The customer is obliged to return the product in the same condition as when it was delivered to them and, if used, to compensate for the loss of commercial value of the product due to use.
6.8. It should be noted that only products purchased through this website can be returned and exchanged.

7. OTHER PROVISIONS

8.1. Applications regarding complaints and objections may be made to the consumer arbitration committee or authorized consumer court in the place where the consumer/buyer purchased the product or resides, within the monetary limits determined by the Ministry of Science, Industry and Technology every December.
8.2. In case the addresses specified by the parties at the time of signing this contract change, they are obliged to immediately notify the new notification addresses in writing by registered letter with return receipt clearly stating that it is related to the address change. Otherwise, the notifications made to the old address shall be deemed to be valid in accordance with the legal legislation.
8.3. The sale of the product subject to this contract made by the SELLER is intended for the final consumer. If the Seller suspects that the BUYER purchased the product for resale purposes or detects signs regarding this issue, it may terminate the contract unilaterally and for just cause.
8.4. The stamp duty related to this contract shall be paid by the SELLER
8.5. The information provided in this agreement is provided for commercial purposes in accordance with the distance communication tools used and within the framework of good faith principles, in a manner that protects minors and adults who lack or have limited discernment.

8. RETURN CONDITIONS

You can return the product/products you have purchased from this website within 14 days from the day you receive your order, using your right of withdrawal “WITHOUT SHOWING ANY REASON AND WITHOUT PAYING ANY PENALTIES”.
• For the products you want to return, the product must not have lost its resalability, must not be damaged, must not have been used, if it is a gift product, it must be sent with the gift and all accessories, if any, and the box, bag, label and packaging of the product must not be lost or deformed. According to Article 22 of the Consumer Rights Cancellation and Return Conditions; “In order for cosmetics and personal care products, underwear products, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes and stationery consumables (toner, cartridge, ribbon etc.) to be returned, their packaging must be unopened, untested, intact and unused.
• To return your order, you must fill out the contact form and send it back to the address below in its original packaging and with its invoice within 14 days from the day you received your order.
• Pack the products carefully to prevent damage during shipment.
• Once your return shipment reaches us and the compliance of the product with the return conditions is checked, your refund will be processed within 48 hours.
• When the return is approved, the product fee will be refunded to your credit card within the legal period of 14 days. This period begins when the withdrawal notice reaches us and the time it takes for the return to be reflected in your account is at the discretion of your bank. Therefore, our website and our company are not responsible for delays caused by the bank despite the refund being made on time.
• For payments made via money transfer, please indicate the bank information to which the product price will be refunded in the e-mail you send regarding your request for return approval.
• We would like to point out that we cannot cancel your order even if it has been shipped.

Return address;

Seller Title:EMAKS PRIME DOOR AND FURNITURE AKS. İTH. İHR. SAN. TİC. LTD. ŞTİ.

Return Address: Selahaddin Eyyübi Mh. 1580 Street No:14 Esenyurt/Istanbul

10. CONDITION OF AUTHORITY
In case of disputes arising from the application of this Form, ISTANBUL Courts of Justice and Enforcement Offices and the consumer arbitration committee or consumer courts where the Buyer purchased the goods or where he/she resides are authorized.

11. OTHER PROVISIONS
After this Preliminary Information Form is read and accepted by the Consumer in electronic environment, the Distance Sales Contract establishment phase will begin. By signing the Distance Sales Contract, the Consumer acknowledges, undertakes and declares that he/she accepts the terms of this Preliminary Information Form.